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      Ezlem Hoşver Yılmaz
      Freelancer & Organizational Development Professional
      İstanbul, Turkey
      0 Review
      Current
      Freelancer
      Education
      Bahcesehir University, Marmara University
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      • Background
      • Solutions

      Background

      Summary

      Experienced Development Executive with a demonstrated history of working in the information technology and services industry.
      Skilled in Business Process, Analytical Skills, Operations Management, Business Process Design, and Communication.
      Strong human resources professional with a MBA from Bahçeşehir University and MIS (German) Bachelor Degree from Marmara University.

      Experience

      Organizational Development Professional
      · Freelancer - Jan 2019 - Present (4 years)
      Organizational Development Executive
      · KoçSistem - Mar 2018 - Dec 2018
      Formulates and implements the organizational development program to ensure continuous availability
      and development of organizational excellence, efficiency and effectiveness.
       Leading the design, development and implementation of programs, policies and strategies to meet OD
      needs
       Execution and internal communication of change management after organizational & process changes
       Workforce management & headcount planning and optimization
       L2 - L3 process management of company’s operating model, RACI Diagrams
       Development and implementation of talent and career management system
       HR policies & procedures and processes
       HR Reporting for OD KPIs (SoC, Employee per Manager, Organizational Depth-Length, Internal
      Promotion Rates)
      Organizational Development Manager
      · TURK TELEKOM - Aug 2014 - Mar 2016 (2 years)
      Assessment of OD needs of the company and execution of organizational development process
       The integration project of Türk Telekom & TTNET and AVEA in sales, marketing, customer services,
      finance and TV business departments.
       Headcount planning and optimization
       Analysis and re-design processes of consumer processes, recommend for optimization opportunities
       Initiate required system integration projects related to improved process flows
      Process and Performance Management Team Leader
      · TURK TELEKOM - Apr 2014 - Aug 2014
       Development, analysis and implementation of the performance management, definition of process KPIs
      and personal targets
       Demotion of company’s Balance Score Card Targets into departmental and personal score cards
       Management of personal balanced score cards
       Development and implementation of competency and succession planning management systems
       Maintenance of the company’ position and role hierarchy in accordance with HAY methodology
      HR Specialist
      · Turk Telekom - 2007 - 2010 (3 years)
       Job Evaluation (HAY), development of position systems, job grading
       SAP HR modules implementation
       Organizational design, job definitions
       Definition and redesign of HR Processes
       Process management for headquarters’ processes according to EFQM
       Process management and internal audit for regional processes according to TQM
      Business Process Management Consultant
      · IDS Scheer Turkey - 2005 - 2007 (2 years)
      BPM Methodology, process analysis and design, Improvement and Reengineering Projects according to
      6 Sigma, Lean Management, TQM, EFQM
      o Iveco Turkey/ Business Process Reengineering (BPR) Project – Lean Management
      o TUPRAS Petroleum Refinery / Financial Process and Systems Analyses Project - EFQM
       ERP Blueprint process documentation on ARIS Process Platform
      o Pepsico / Cairo, Egypt SAP Implementation Project
      o Uzel Machinery/ SAP SCM Process Analysis and Performance Improvement Project
       BPM Training and Coaching Activities
      o BPM Trainer for Fortis Bank, Türkiye İş Bank, Akbank, Turkey Economy Bank, Ministry of
      Finance, ASELSAN, Turk Telekom, POAŞ
       Process Coaching: Definition and integration of process design conventions
      o Turk Telekom, POAŞ

      Education

      Bahcesehir University - (2013 - 2016)
      Degree
      Master Degree
      Marmara University - (1999 - 2005)
      · Wirtschaftsinformatik Management Information Systems
      Degree
      Bachelor Degree

      Certifications

      Developing Your Emotional Intelligence - (Nov 2018 - Present)
      Certification Authority:
      LinkedIn
      Discovering Your Strengths - (Nov 2018 - Present)
      Certification Authority:
      LinkedIn
      Gary Humel on busting Bureacuracy - (Nov 2018 - Present)
      Certification Authority:
      LinkedIn
      Marketing on Instagram - (Nov 2018 - Present)
      Certification Authority:
      LinkedIn
      Woking with Difficult People - (Nov 2018 - Present)
      Certification Authority:
      LinkedIn
      Artificital Intelligence Foundations: Thinking Machines - (Oct 2018 - Present)
      Certification Authority:
      LinkedIn
      Creating and Giving Business Presentations - (Oct 2018 - Present)
      Certification Authority:
      LinkedIn
      Human Resources: Job Structure and Design - (Oct 2018 - Present)
      Certification Authority:
      LinkedIn
      Operational Excellence Foundations - (Oct 2018 - Present)
      Certification Authority:
      LinkedIn
      Six Sigma Foundations - (Oct 2018 - Present)
      Certification Authority:
      LinkedIn
      Strategic Human Resources - (Oct 2018 - Present)
      Certification Authority:
      LinkedIn

      Language

      German
      Proficiency
      Professional Working
      English
      Proficiency
      Full Working

      Skills

      ARIS
      Business Analysis
      Coaching
      CRM
      Enterprise Architecture
      Entrepreneurship
      ERP
      Human Resources
      Integration
      Machine Learning
      Mentoring
      Operations Management
      PMP
      Process Management
      Project Planning
      Public Speaking
      SAP
      Small Business Management
      Software Project Management
      Staff Development

      Solutions

      Strategic Headcount Planning
      Learn more

      Ezlem Hoşver Yılmaz

      Organizasyonel Yapı Durum Analizi
      Learn more

      Ezlem Hoşver Yılmaz

      Organizational Health Check
      Learn more

      Ezlem Hoşver Yılmaz

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