Formulates and implements the organizational development program to ensure continuous availability
and development of organizational excellence, efficiency and effectiveness.
 Leading the design, development and implementation of programs, policies and strategies to meet OD
needs
 Execution and internal communication of change management after organizational & process changes
 Workforce management & headcount planning and optimization
 L2 - L3 process management of company’s operating model, RACI Diagrams
 Development and implementation of talent and career management system
 HR policies & procedures and processes
 HR Reporting for OD KPIs (SoC, Employee per Manager, Organizational Depth-Length, Internal
Promotion Rates)

Assessment of OD needs of the company and execution of organizational development process
 The integration project of Türk Telekom & TTNET and AVEA in sales, marketing, customer services,
finance and TV business departments.
 Headcount planning and optimization
 Analysis and re-design processes of consumer processes, recommend for optimization opportunities
 Initiate required system integration projects related to improved process flows

 Development, analysis and implementation of the performance management, definition of process KPIs
and personal targets
 Demotion of company’s Balance Score Card Targets into departmental and personal score cards
 Management of personal balanced score cards
 Development and implementation of competency and succession planning management systems
 Maintenance of the company’ position and role hierarchy in accordance with HAY methodology

 Job Evaluation (HAY), development of position systems, job grading
 SAP HR modules implementation
 Organizational design, job definitions
 Definition and redesign of HR Processes
 Process management for headquarters’ processes according to EFQM
 Process management and internal audit for regional processes according to TQM

BPM Methodology, process analysis and design, Improvement and Reengineering Projects according to
6 Sigma, Lean Management, TQM, EFQM
o Iveco Turkey/ Business Process Reengineering (BPR) Project – Lean Management
o TUPRAS Petroleum Refinery / Financial Process and Systems Analyses Project - EFQM
 ERP Blueprint process documentation on ARIS Process Platform
o Pepsico / Cairo, Egypt SAP Implementation Project
o Uzel Machinery/ SAP SCM Process Analysis and Performance Improvement Project
 BPM Training and Coaching Activities
o BPM Trainer for Fortis Bank, Türkiye İş Bank, Akbank, Turkey Economy Bank, Ministry of
Finance, ASELSAN, Turk Telekom, POAŞ
 Process Coaching: Definition and integration of process design conventions
o Turk Telekom, POAŞ