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      Dilek Artar
      Business Development Manager at KPS Consultancy
      0 Review
      Current
      KPS Consultancy, INTERNATIONAL TRAINER
      Education
      Birkbeck University, Duke University
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      • Background
      • Solutions

      Background

      Summary

      FARKLI SEKTÖRLERLERDE DENEYİMLİ İŞ GELİŞTİRME VE EĞİTİM DANIŞMANI


      İnsan Kaynakları alanı dahil olmak üzere, İşletmelerin Süreç İyileşmesi ve Verimliliğin artması konularında 30 yıl üzeri deneyimi bulunmaktadır. İş yaşamına finans sektörü ile başlayarak, tekstil, telekomünikasyon, otomotiv, perakende, sağlık ve eğitim sektörü dahil önemli projelerde güçlü bir deneyimi vardır.

      Şirketlerde üst düzey yöneticilikle beraber ve danışmanlık şapkası ile de projeler üreterek; kurumsallaşma ve reorganizasyon süreçlerine katkı sağlar. Orta ve büyük ölçekli firmalarda satış departmanlarının yapılanması ve bayi işletim süreçlerinin geliştirilmesini sağlar.

      Şirketlerin eğitim ihtiyaçlarına özel içerikler üreterek şirket içi eğitmenler ve serbest danışmanların yetişmesine katkıda bulunur. E-learning için içerik hazırlama ve senaristlik yapmıştır. Duygusal Zeka, Stres Yönetimi, Eğitimcinin Eğitimi, NLP, Yönetim Becerileri, Koçluk, Ekip Yönetimi, Müşteri IUlişkileri ve Satış Gücü Yönetimi gibi bir çok konuda koordinator ve eğitimci olarak çalışmaktadır. Şirketlerin işe alım süreçlerini ve performans sistemlerini koordine eden bir iş ortağıdır.

      Yazılı ve görsel basın için makaleler ve özel programlar gerçekleştirmektedir.

      page1image60862032 page1image54695168 page1image54690176 page1image54699392

      VERSATILE BUSINESS DEVELOPMENT AND EDUCATION PROFESSIONAL EXPERIENCED ACROSS INDUSTRIES 

      Dilek Artar has over 30 years of experience in process improvement for business, including the human resources area. Starting in her career in the finance industry, she has proven success in the textile, telecommunications, automotive, retail, healthcare, and education industries.

      In addition to her senior management positions, she assisted organizations in establishing corporate culture, change management, and management resets through consulting. She played a crucial role in establishing sales departments and improving distributor communications.

      She provides customized content to help organizations develop both internal and external consultants and educators. Acting as a strategist for corporate E-learning systems, she develops effective content. She has proven expertise as a trainer and coordinator in a variety of topics including; Emotional Intelligence, Stress Management, Educator Training, NLP, Management Skills, Coaching, Team Management, Customer Relations, Retail Sales Management. 

      She partners with organizations to manage and coordinate recruitment processes and performance systems. 

      She provides content and programs for written and visual media.

      Experience

      Business Development Consultant
      · KPS Consultancy - Jan 2020 - Present (5 years)
      Istanbul, Turkey
      Trainer
      · INTERNATIONAL TRAINER - Jul 2010 - Present (15 years)
      I am a member at both ATD and SHRM.
      I prepared training sessions and performance measurements for companies and e-learning companies

      These programs included hiring strategies, training the existing employees, creating performance measuring tools, developing sales and management skills.

      These trainings not only helped them to increase their sales performance but also improved their communication skills and eventually reduced the employee turnover for them.

      USA
      Organizational Development Consultant
      · Freelancer - Oct 2016 - Oct 2018 (2 years)
      Owner
      · DUO Consultancy - Jan 2006 - Mar 2015 (9 years)
      Started providing management development solutions for leading companies and my company under the name of Duo Management Consultancy and Desibel Education Services. As a businnes analyst and reorganization consultant.

      Istanbul, Turkey
      HR Director
      · WALL STREET ENGLISH - 2005 - 2006 (1 year)
      -Worked to improve company culture, recruitment employee career planning,
      -Managed the Human Resources department

      Turkey
      Training And Development Manager
      · Acıbadem Health Group - 2000 - 2005 (5 years)
      -Developed original training and performance schemes for hospital employees.
      -Managed development of formal training programs for Customer Relations Department.
      -Developed Job Profiles
      -Was responsible for gaining International EFQM and JCI health certification for all company hospitals.
      -Wrote a book for the health sector which is being used by ASG.

      Istanbul, Turkey
      PGlobal Coaching Counseling and Human Resources Company
      · DECIBEL GLOBAL CONSULTING - 1995 - 1998 (3 years)
      -Developed career planning and performans appraisal systems.
      -Managed all kind of quality certification projects for our clients.
      -Acted as consultant for company's clients
      Overseas Trade and Marketing Manager
      · Böhler GMBH - 1990 - 1995 (5 years)
      Exchange Dealer
      · İktisat Bank - 1988 - 1990 (2 years)
      -Facilitated all aspect of business client relations including money transfer, record keeping and customer communication
      -Was instrumental in gaining international accreditation for the bank

      Education

      Birkbeck University
      · Organizational Psychology
      Degree
      Bachelor Degree
      Duke University
      · Human Resources Management and Services
      Degree
      Master Degree
      Description
      Human Resources& Reorganization

      Certifications

      Employee Selection - (Sep 2017 - Present)
      Certification Authority:
      Duke University
      License Number:
      256332
      HRM - (Apr 2017 - Present)
      Certification Authority:
      Duke University
      License Number:
      2391

      Language

      German
      Proficiency
      Professional Working
      English
      Proficiency
      Full Working

      Skills

      Business Strategy
      Change Management
      Coaching
      Employee Training
      Executive Coaching
      Human Resources
      Management Consulting
      Organizational Development
      Recruiting
      Teaching
      Team Management
      Training

      Publications

      Başarılı Koçun Sırları
      Publication / Publisher
      Sepya yayınevi
      Publication Date
      Jun 2011
      Koçluk eğitimindeki püf noktalarını, detayları ve reçeteleri okuyucuyu sıkmadan anlatan bu kitabı koçluk ile ilgilenen herkes okumalıdır. Şirketinizde bir koçluk sistemi kurmadan önce yol gösterici olarak ve çözümlerinden istifade edebilirsiniz.
      Sibernetik NLP ve Uzlaşma
      Publication / Publisher
      Kariyer yayıncılık
      Publication Date
      Oct 2006
      Bu kitap özel hayatınızda, iş hayatınızda, terapide, müzakerede, eğitimde ve ihtiyaç duyduğunuz her alanda kendisiyle ve çevresiyle uzlaşabilen bir insan olmanıza katkılar sağlayacaktır.

      Solutions

      Bayi ve Şubelerde; İş süreçleri, Kurumsallaşma, Reorganizasyon
      Learn more

      Dilek Artar

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