360D Consultancy delivers wide know how about payments.

- Member of founding team of Turkey's National Payment System "TROY" Project – Managing Rules & Regulations, providing insight for strategic matters.
- Management of the payment platforms (Switch, Clearing & Settlement, Central Databases, 3D Secure, NFC Solutions)
- Contributing to rules and standards of the BKM products
- Improving, pricing of the BKM's payment system products defining business model according to member needs and international competition conditions.
- Evaluating efficiency and qualification of compliance procedures.
- Supporting the member banks about international card schemes and domestic card regulations
- Evaluating the new products and new product features to find out their impacts to actual card payments rules and providing feedback to the related parties, and developing new rules if necessary.
- Following domestic legislation, evaluating possible impacts to actual card payments rules and providing feedback to the related committees and board of BKM for revisions of domestic rules.
- Controlling market's adaptation to domestic rules.
- Member of Arbitration Committee
- Representing the Company in payment systems related committees and councils.

- Management of the payment products
- Contributing to rules and standards of the products
- Improving, pricing of the payment system products defining business model according to member needs and international competition conditions.
- Managing member information meetings and bulletins about product rules and standards
- Evaluating efficiency and qualification of compliance procedures
- Composing campaign suggestions, market research needs to provide awareness and usage of the payment products and executes related plans
- Being member of Arbitration Committee of Turkey and organizing the committee for Arbitration & Compliance applications.
- Representing the Company in technical committees and councils.

- Planning projects and evaluating member needs to provide improvement on card business sector
- Supporting the member banks about international card schemes and domestic card regulations
- Following domestic legislation, evaluating possible impacts to actual card payments rules and providing feedback to the related committees and board of BKM for revisions of domestic rules.
- Managing projects to provide solutions to the common problems and developing the rules and standards of credit and debit cards in Turkey, within the card payment system.
- Adopting the market to Visa / MasterCard and domestic rules
- Being member of Arbitration Committee of Turkey and responsible to organize the committee for member’s Arbitration & Compliance applications.
- Managing MIS
- Projects worked on:
Card to Card Money Send Project
BKM Acquiring Projects (Transit, e-government)
ATM Debit Card Sharing and related projects
MIS Based Projects
Credit Cards & Debit Cards Domestic Data Standardization
Chargeback Document Management System

May 2006 - October 2007
- Customer Services Back Offices (Financial Adjustments) and Dispute Resolution (Chargeback) Departments Managerial responsibility.
- Card Related Campaigns Bonus Parameter Management
- Leadership of Card Projects Related Card Interest, Bonus Structure, Chargeback, Clearing & Settlement.

November 2001 - May 2006 (Credit Card Operations / Assistant Manager)
- Dispute Resolution (Chargeback) Department Managerial responsibility.
- Six Sigma Projects Member to reduce operational costs by operation process analysis.
- Leader of credit cards related projects’ dispute (chargeback) and settlement side on designing and testing.
- Member in Due Diligence studies of Benkar (Advantage Project) Credit Card Departments
- Projects worked on:
* Benkar Mass Conversion
* EMV Chip Issuing & Acquiring
* New Turkish Lira Conversion
* IPM (MasterCard) clearing system
* New product establishment
* Chargeback and Reconciliation Module

- Manage all dispute cycles, communication with cardholders on this subject.
- Member of AKK
- Banksoft Conversion Project

In charge of all domestic, international dispute resolution (Visa, MasterCard, Diners Club International)