Quality Area Manager
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Kale Kilit ve Kalıp Sanayi
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Aug 2010 - Dec 2012 (2 years)
• Responsible for Quality Manag. System (ISO 9001) and applications,
• Coordinate and manage the daily activities of the Manufacturing Quality dep. and work closely with the all dep. within Kale’s structure towards improved quality
• Responsible for receiving inspections of parts, outsource process of quality team, improvement of industrial raw materials, materials and test laboratory,
• Develope and implementation of product audit
• Work with product technical team on product design and process capability,
• Guiding the product designers for new designs with the help of analysis and test results,
• Perform training, audits (Process and System Audits of Kale Kilit) on process and materials, reports and procedures regarding QUALITY planning and QUALITY control,
• Took part in supplier assessment and development processes,
• Decreasing internal quality costs, taking actions for internal scraps of the plant by improving in-station-process-control actions,
• Improve quality by the analysis of internal and field quality problems and develop action plans for improvements with those responsible departments, other Kale plants or suppliers involved in the manufacture of Kale’s products
• Customer quality representative; responsible for customer satisfaction, customer audits, taking actions for claims,
• Improve customer satisfaction through timely response to customer requests or grievances and also by utilizing warranty data to determine root-cause and preventive actions necessary to eliminate future occurrences,
• Knowledge of MSA, FMEA, 8 D, 5 why, Ishikawa / fishbone, Control Plan, SPC, PPAP, APQP,
• Knowledge of lean manufacturing organization tools is a preference (5S, Error proofing, Lean Team),
• Have been responsible for managing brands which are represented by quality departments, (4 engineer, 40 technician),
• Develop and follow reporting trends to make corrective action or continuous improvement
• Manage and developed measurement controls.
Kale Endüstri Holding, Kale Kilit San. ve Tic. A.Ş., Güngören, Istanbul, Turkey.